The 2024 Leaders in Technology Consulting: David Johnson

David is an Artificial Intelligence (AI) and Digital Transformation thought leader with over twenty-five years of customer strategy, customer/employee experience, and digital innovation expertise. He invented a text analytics platform and AI language model training platform that was acquired by North Highland in 2022. His inventions specialize in identifying the nuances of human communication that matter most by revealing how and why human emotions influence behaviors. He holds multiple patents, and his solutions and methodologies have been leveraged in many successful engagements across numerous industries for global B2B, B2C, and public sector clients. With extensive experience in generative AI, natural language processing (NLP), natural language understanding (NLU), and business experience, David specializes in translating business and operating objectives into implementable solutions through dynamic resourcing strategies, new ways of working, and technologies that enable future-ready operating models.