The 2023 Women Leaders in Consulting: Jenn Krebs

In her eight years at Epic, Jenn Krebs was a project and application manager. As one of the first HIM implementers at Epic, she also served on the exclusive demo team; taking prospective & current customer comments and using them to shape development of the software. To date, Jenn has brought 15 Epic enterprise customers live and helped many other health systems optimize their workflows.

Jenn has been with The Wilshire Group since 2012, working with various customers in a consulting capacity and also currently as our internal Director of Client Success.

In her current project with Allegheny Health Network, Jenn manages Revenue Cycle optimization projects such as the implementation/roll-out of 3M Single Path Coding, Hospital Billing Correspondence, Dermatology eVisits, clinic/hospital workflows for Advanced Practice Practitioner attestation and billing. She also advises on Epic Refuel projects and the Payor Platform install.

Jenn lives in Middleton, Wisconsin (suburb of Madison) with her husband.

What do you consider your greatest personal or professional achievement?

When I moved from the Epic world to consulting at the beginning of my 30′s, I did so for work-life balance reasons. I'm very proud of the balance I've been able to cultivate over the past decade – work is hard & intense, and when I'm working, I'm very much "on" – present, attentive & engaged, but I do have the ability to turn it off & not make work my whole identity or life.

What's the best advice—consulting or otherwise—you've ever received?

If it's worth doing, it's worth doing right." I try to embody & model that for my mentees at my customer sites – efficient working, solid communication, engagement, interest & attitude.

What advice would you give to a female consultant just beginning her career?

I would advise her to find someone to shadow – everyone works a bit differently, so you can pick & choose what works for you from someone else's work style. Keep your eyes open & look for the ways that you can make your customers' lives easier – that's why people bring on consultants. You want to leave them better than you found them.

What does this recognition mean to you?

This is a huge honor to just be nominated – I've worked in the industry for two decades now (woof! :)), and it's so cool to see female-specific awards and people taking the time to single out women at the top of their fields. I see some very accomplished women when looking at the nominees/winners & I'm grateful to be even thought of in that capacity.