The 2020 Fastest Growing Firms: ProspHire

Consulting: What were the main factors that contributed to your firm's exceptional growth?

Miladinovich: For five years, ProspHire has experienced triple digit revenue growth, and grown to 50+ practitioners and nearly $10m in annual revenue. The Firm has created 80+ jobs, achieved 49% diversity and in 2019, the Pittsburgh Business Times ranked ProspHire #4 on their Fast 50 list. All that growth has come BECAUSE of our Firm's culture…not despite it. In consulting, our people are our product, so we heavily invest in our culture. The happier our people are, the better they serve our clients.

Consulting: How is this year shaping up for your firm?

Miladinovich: ProspHire celebrated its fifth birthday in April 2020, which is a huge milestone for any business. While we hadn't planned to celebrate in the midst of a global pandemic, it didn't put a damper on our excitement. COVID-19 has presented unprecedented and unforeseen challenges to our business. Our headquarters (affectionally known as PH HQ) in downtown Pittsburgh were closed from March through June. Also, as mentioned above, our Firm of 50 (used to traveling the country to serve our national healthcare clients) became an all-remote workforce. Clients made cuts to their budgets that impacted our business, and we rapidly implemented highly proactive measures to protect and preserve. We upped our remote client service game, tightened our belts and focused our priorities to core operations. This was a humbling reminder of our beginnings. We are extremely proud to say that as a result of this pandemic, we have not had to furlough, reduce employee salaries or reduce headcount…which is absolutely incredible.

Consulting: How would you describe your firm's outlook for 2021? Where do you see the most opportunities?

Miladinovich: These are unprecedented times, so it is hard to say what the workforce of the future will look like, or if our clients' expectations regarding "consulting" will change. That said, we remain "cautiously optimistic" and laser focused on helping healthcare companies solve their most pressing people, process and technology challenges. This global pandemic has taught us valuable lessons about being lean, nimble and incredibly responsive. We have proven that our Firm can pivot to support the needs of our people and our clients as they evolve. In healthcare, our clients will always need help from partners like us who can help them execute programs, think strategically and respond quickly to their evolving needs.

Consulting: What would you say are your firm's biggest challenges in 2021?

Miladinovich: It's hard to predict what 2021 will bring. Given how much our past success has hinged on our incredible culture, continuing to make investments that build and sustain employee engagement will remain critical. We know we need to remain lean, nimble and incredibly responsive to the needs of our people and our clients as they evolve. The workforce models of the future may look different than they do today, but we have to figure out what works for us and what will yield the most success.

Consulting: What does being named a Fastest Growing Firm mean to your firm, employees and clients?

Miladinovich: Consulting Magazine is a renowned name in the industry, and we would be humbled to receive this accolade. It's fantastic fun to be in "growth mode," but it's even more fun to grow our Firm responsibly and create sustainable jobs and economic growth for our city and its residents – all while helping our national clients provide better access to quality healthcare. Here's to continued growth…because we're just getting started!