Deloitte Consulting
Janet Foutty
Chairman and CEO
Consulting: As we close out 2015, where is your firm today?
Foutty: Well, 2015 was an extraordinary year. I'm proud of all we've accomplished to get where we are today. In our most recent fiscal year we achieved nearly 10 percent growth, brought new offerings to clients in key areas like digital and analytics, and made significant investments in innovation. We also received top analyst ratings for our capabilities in areas that are critical to our clients—strategy consulting, business transformation, digital strategy and experience, analytics, and change consulting.
Consulting: How would you describe the firm's outlook?
Foutty: We'll continue to focus on many of the themes that have been priorities for our clients over the past several years—growth, innovation, talent, and leadership. Innovation is the No. 1 area of investment for Deloitte in the US. firm-wide we're going to double our spend in innovation over the next three years. We're investing in things that drive the digital economy like wearables, artificial intelligence, cognitive technology, cyber security and data analytics. Digital in particular is an increasingly critical issue for clients. With our Deloitte Digital practice, we're helping clients better engage with customers and employees.
Consulting: What signs are you seeing that suggest an increase or decrease in demand?
Foutty: We are definitely seeing an increase in demand and clients are looking for a wider variety of offerings than ever before. Digital, strategy and leadership consulting are some of the major drivers of demand and we've acquired nearly a dozen organizations over the past three years to bolster our capabilities and intellectual capital in these areas. We are also seeing an uptick in clients seeking help around social impact—they increasingly see the value in helping to solve the world's most pressing societal problems.
Consulting: What do you see as the biggest opportunities?
Foutty: We're at the forefront of helping our clients understand the shifts that are happening within and across industries—and geographies—and we have a critical role in helping our clients get ahead of change. Traditional industry incumbents may need to collaborate with the very competitors who are disrupting their business. Businesses that are able to see and respond to this shift are going to be best positioned.
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