By Dick Finnegan
The Society For Human Resource Management
128 pages; $27.95
"Too often companies rely on anonymous surveys to make decisions about what employees need and they overlook the obvious… that surveys provide better benchmarks than solutions and they cannot tell you about the specific needs of high performers…the ones you absolutely must further engage and keep. This book tells you how to do that with instructions, skills, training, company testimonies, and a teaching game," says Dick Finnegan, author of The Power of Stay Interviews for Engagement and Retention .
Finnegan, founder of C-Suite Analytics and noted retention expert, has made a habit of challenging the perceived value of traditional employee surveys and exit interviews, along with other widely practiced, and misguided retention strategies. One such strategy is the exit interview. "The simply don't work," Finnegan says.
Instead, this book directs Human Resources (HR) professionals, Finnegan says, toward the more effective and less costly solutions of the stay interview by demonstrating their measureable benefit in addressing retention and engagement issues in the workplace.
As the economy improves, there's simply no question the consulting firms that can keep their very best employees are the winners, long term.
The book, bolstered by true stories from companies where stay interview have been implemented, provides solution-oriented help for HR professionals, line managers, and practice leaders alike. The Power of Stay Interviews for Engagement and Retention can be ordered at http://shrmstore.shrm.org.
© Arc, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to TMSalesOperations@arc-network.com. For more information visit Asset & Logo Licensing.