A private, non-profit organization, Indiana University Health, was preparing to invest in an enterprise-wide Personal Health Record (PHR). IU Health turned to Pittsburgh-based healthcare IT firm, Aspen Advisors. The PHR tool would be offered to patients and incorporate data from multiple EMR source systems across the IU Health network The tool was to be used by providers within IU Health's network to review patients' medical records through a browser (with patient consent) and include data expert capabilities for health Information Exchange (HIE) compatibility and EMR Integration. IU Health owns or manages 18 hospitals and health centers throughout Indiana.
The Challenge: IU Health wanted to better understand the PHR market and best practice use of PHRs within health systems across the country, expedite market analysis of the leading PHR vendor candidates, identify those that fit in IU Health's PHR strategy, and define a short list of products that fit IU Health's needs.
The Solution: Aspen Advisors was engaged to provide an overview of the PHR market, complete an analysis of the leading PHR vendors, and identify those that fit in IU Health's PHR strategy. Specific objectives included: Creating a PHR Scorecard that offered an overview of the market; inventorying and assessing the current PHR products in use and those being evaluated across IU Health; analyzing the leading PHR vendor candidates and identifying those that fit within IU Health's PHR strategy; and, creating an evaluation matrix to assist IU Health in evaluating the best PHR strategy and product fit for its needs.
The Result: IU Health had a clear understanding of the three types PHR strategies (tethered, portal, and open platform PHRs) and the products in each category. The organization was armed with a clearer picture of the PHR market, the underlying architecture, and the pros and cons of various approaches. IU health decided to implement a PHR-add-in component to a physician portal toolset it was already planning to implement. It also determined that the portal vendor they selected was able to export and an open platform PHR, as well.
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