Authentic Conversations

If your conversations at work are starting to feel as strained as the ones that make you cringe at Thanksgiving dinner, this could be the book you need. Authentic Conversations, by Jamie and Maren Showkeir, examines the dysfunctionality involved with most workplace interactions, comparing them to parent-child relations, and offers guidance on improving them. Some of their ideas, such as using "I" statements (as in "I feel like you're not on board with this project.") instead of "you" statements (as in "You aren't listening to anything I'm saying!") have been tossed around psychologists' offices for years, but some of the authors' other suggestions for dealing with conflict will certainly shake up your conference call.

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