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Imran Shah
Managing Partner & Co-founder, IBB Consulting
(8:00) If you're looking for a sign of the times for the cable industry, you may not need to look further than Comcast, the country's largest provider of cable services. In December 2007, the Philadelphia-based behmoth lowered its revenue and cash-flow forecast for the third time in a year. Comcast now expects its cash flow to fall some 20 percent, and its stock was down more than 30 percent for the year.

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FINANCE

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Robbie Brillhart, Global Practice Lead, Customer Care & Intelligence, Capgemini