Consulting Trends in the Retail Industry: Innovation Is Key

Consulting to retailers continues to be driven by the need for innovation in a highly competitive environment.  Jeff Bezos’ famous saying “your margin…

phone shoppingConsulting to retailers continues to be driven by the need for innovation in a highly competitive environment.  Jeff Bezos’ famous saying “your margin is my opportunity,” aptly describes the current retail climate, and consultants will be advising their clients to move forward at exponential speed as traditional players transform their business models to compete effectively with new market entrants including manufacturers, start-ups, and other third parties.  To gain competitive advantage, retailers will need to differentiate their products with additional service offerings emphasizing added value and customization for increasingly demanding consumers. Consultants should see continued strong demand in several service areas including Strategy & Operations (S&O), IT, HR and Financial Consulting.

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