Four Tips to Avoid the Pitfalls of Over-Servicing Your Clients

Over-servicing. Mere mention of the word—which refers to carrying out more work than necessary for a customer, often at the expense of other clients and the well-being of your firm – can elicit sighs of aggravation from staff and management alike.

| January 20, 2015

By Drew West

Over-servicing. Mere mention of the word—which refers to carrying out more work than necessary for a customer, often at the expense of other clients and the well-being of your firm – can elicit sighs of aggravation from staff and management alike.

But what causes over-servicing, how can your firm identify it and what can you do to avoid it in the future?

You Might Like

Compensation Advisory Partners Launches Seattle Office

Compensation Advisory Partners Launches Seattle Office

New location to support Pacific Northwest regional growth. Compensation Advisory Partners (CAP), a national executive compensation consulting firm,…

Terms of UsePrivacy Policy

Copyright © 2024 ALM Global, LLC. All Rights Reserved.