Woman's Hospital is a private nonprofit organization with one of the largest women's specialty hospitals in the United States. Woman's is widely recognized for its innovative programs for women and their families.
The Challenge
Woman's Hospital was in a transitional period following relocation to a new campus and the implementation of a new Health Information System (HIS). At the same time, the organization was adjusting to significant cuts to Louisiana's Medicaid program, which had a negative impact on reimbursements. In order to thrive in this changing environment, Woman's needed to achieve a higher level of revenue cycle performance. They engaged Huron Healthcare's community hospital team to implement Huron's Revenue Cycle solution at Woman's Hospital.
The Solution
Huron's collaborative community hospital approach drove significant results. The project team helped Woman's further utilize the hospital's existing revenue cycle resources, while also deploying Huron's expertise and tools to achieve additional gains. Process improvements, the implementation of tools and the creation of new structures for pricing, communication, and accountability led to improvements in a variety of areas. The project involved a variety of dimensions, including: improving communication and accountability; redesigning processes and structures; optimizing revenue cycle technology; and, strategic pricing and charge capture.
