In preparation for the opening of a new casino in Cincinnati, Ohio, Caesars Entertainment—one of the world's best known gaming brands—needed a recruiting solution that could efficiently process high applicant volumes within tight time frames, while delivering a quality candidate experience for its newest casino, Horseshoe Cincinnati. Caesars turned to Aon Hewitt for help.
The Challenge
Typical challenges Caesars Entertainment historically experienced with their grand openings included: Large applicant volumes and tight time frames; Lack of technology and resources to efficiently screen all applicants; Resource constraints, requiring employees from other locations to be pulled in for the screening process; Inability to get to know all candidates beyond their paper resumes; Inconsistency in the candidate experience when multiple resources are used; and, scheduling inconveniences for candidates.
The Solution
To address recruitment challenges for Horseshoe Cincinnati, Aon Hewitt recommended a recruitment process outsourcing (RPO) solution. The most critical element of Aon Hewitt's solution was technology accelerators for screening, scheduling and interviewing. Aon Hewitt ramped up its solution to accommodate thousands of candidates in less than two weeks. Using client-defined, tailored interview questions and an agreed-upon calibration, Aon Hewitt thoroughly and consistently screened and rated candidates.
