by Dr. S. Felber
For most SMEs purchasing consulting services can be a risk. Dr. Suzanne Felber of Inkberry Associates believes that the time of the SME is upon us. Her article is a controversial exposition on how management consultants should perform their roles better and help CEO's build capable and sustainable organizations: credible investment vehicles that can be passed on to the next generation.
One of the most common criticisms of management consulting is its overwhelming tendency to focus on the operational performance of organizations without necessarily considering the context in which they operate. Another complaint is that clients are allocated consultants that happen to be "on the bench", rather than the ones that were anticipated during contract negotiation.
