By Mark Livingston and Gary Kieffer
Over the last decade, corporate IT's charter was to reduce business and technology costs by optimizing existing assets and processes. The perceived role of IT was to keep systems humming and up-to-date, while tightly controlling costs.
Meanwhile, powerful forces of change have been redefining the business landscape. The globalization of markets, the rise of a new generation of Millennials, the virtualization of business processes, and emerging cloud, social and mobile technologies are now redefining the future of work, requiring organizations to rethink every aspect of their operating models.
