Excellence in Client Service
Pallavi Verma
Managing Director
Accenture
Amid a brutal recession and tight state and local budgets, Pallavi Verma often accomplished what seemed impossible—substantial cost savings and additional revenue.
In the last year alone, Verma "found" $80 million in additional revenue for a hard-pressed state budget; $40 million in savings for New York's Metropolitan Transportation Authority, and $25 million in annual IT savings for a large university.
"I've never got so many calls from clients and potential clients than I have these last few years asking us to bring them our best ideas and save them money," says Verma, Accenture's Managing Director, Revenue, Finance & Administration, Canada and U.S. State & Local Government. "When you can go into a client and help them figure out how to increase revenue or reduce costs so they can continue with their programs and their mission, that's satisfying."
