In the November/December edition of Consulting , we reviewed Adrian Ott's new book, The 24-Hour Customer . As a former HP executive, and currently CEO and founder of Exponential Edge, she knows first hand why time will be one of our clients' most valuable assets in the 21st Century. In this edition of One-on-One, we ask Ott to consider the challenges that time poses for consultants.
Consulting: F rom your perspective as a leading strategist in Silicon Valley, w hat's the biggest change and challenge you've seen during the last few decades?
