When the Navy Federal Credit Union (NFCU) needed a more streamlined and efficient process to help "greenlight" projects based on corporate strategy, it turned to Atlanta-based North Highland, a 665-person strategy firm specializing in process and performance improvement.
The Challenge: Approved corporate initiatives were not always in line with the NFCU's business strategy, and there was no consistent way to prioritize and fund those initiatives with the highest return.
The Solution: North Highland developed a thorough yet streamlined Project Portfolio Management program that included three key areas: 1) Rationalization of all current projects; 2) Governance and management structure for future initiatives; and, 3) Business case tools and training for all project initiators.
