Customer centricity has been the main theme for any business model that Industrial sector is witnessing. Achieving customer centricity in a business to business (B2B) model warrants modernization of B2B operations.
KPMG has partnered with IBM to harness Watson’s cognitive power to not only transform KPMG’s internal processes, but help transform the very nature of work itself, one client at a time. Consulting sat down with Steve Hill, Global Head of Innovation and Investments for KPMG to talk about the possibilities for this emerging powerful technology.
Srinivas Somayajula is a Director at Jabian who brings extensive experience serving clients across multiple domains and industries, including mobile technology, financial services, hospitality, and the public sector.
Arjun Sethi is a partner with A.T. Kearney and the global and Americas lead for the Digital Transformation Practice where he focuses on developing strategies that transform clients’ middle and back-office functions and enhance revenue growth.
Before Andy Main could reinvent clients’ businesses, he had to reinvent his own. “The consulting industry needs a bit of a shake up,” he says. “The way you do that is bring creative thinking to the business.”
Business and IT services provider NTT DATA is broadening its offerings and leveraging its expertise with the announcement of NTT DATA Consulting, which aims to help clients with business-driven transformation initiatives and digital strategies.