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Monday, December 1, 2008 1:54pm
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Book It!
Unlike funding, talent and new infrastructure, there is no shortfall of tremendous problems among government organizations at the local, state and federal level in the U.S. or overseas, according to public sector practice leaders.
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This Week In The Profession
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Sapient Offers Roadmap for Financial Services Firms
Sapient has teamed up with publishing company A-Team Group to release a new whitepaper, "Enterprise-Wide, Cross-Asset Risk Management Takes Charge: Convergence, Consolidation and Connectivity Pave the Way." The paper provides insight into the challenges of enterprise risk management for large and diverse organizations.
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Slalom Names New CFO
Two Degrees, the parent company of Slalom Consulting, Two Degrees and Xversity, has named Mike Heffernan chief financial officer. Slalom Consulting is a business and technology consulting firm headquartered in Seattle.
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Infosys Chosen for Global Dow
Infosys Technologies, an information technology consultancy based in Bangalore, India, has been selected as a member of The Global Dow, an cross-section of 150 leading blue-chip stocks selected by Dow Jones. The index recognizes that wealth is not limited to a few key countries; therefore the cross-section of firms represents a geographic spectrum as well.
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Towers Perrin: Tort Costs on the Rise
According to a new report from consultancy Towers Perrin, "2008 Update on U.S. Tort Cost Trends," tort costs rose 2.1 percent in 2007, and is likely to rise this year and in coming years.
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Retiring Congressman to Join Deloitte
Tom Davis, the retiring seven-term Republican congressman from Virginia, has accepted a position as director with Deloitte’s Federal Government Services. Davis will focus on technology innovation and government transformation.
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Accenture: Customers Value Service Above Price
Accenture found that service is again more important than price when it comes to customer churn, according to its fourth annual global study on customer service satisfaction.
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Unisys Examines Americans' Views on Security Threats
Unisys recently released research it conducted in September regarding Americans' top concerns. According to the information technology's Unisys Security Index, only 21 percent of Americans reported being extremely concerned about meeting financial obligations, demonstrating what it calls a "misplaced complacency before the impending economic crisis."
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Rankings
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The 2008 Best Firms to Work For: An Overview
The consultants have spoken. And this, our eighth annual Best Firms to Work For list, is the result.
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The 2008 Best Places to Stay
Who better than you, the management consultant, to sound off about what it means to be a business traveler today?
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Seven Small Jewels of 2008
Each year,
Consulting
magazine recognizes the Seven Small Jewels of the industry. But our annual celebration of the little firms that could has evolved from simply a way to recognize those often overlooked firms to a testament to the impact that all small firms are having on the industry. They are helping shape and redefine the consulting marketplace.
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Interviews
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One on One with PwC's Andrew Wolff
With the economy in trouble, it can be easy to push off training initiatives. But that’s exactly the wrong move, says Andrew Wolff of PricewaterhouseCoopers. Wolff spoke with Consulting magazine about training strategies and philosophies, and making sure firms are getting as much “bang for [their] training dollars” as possible.
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One on One with Guidon's Ron Wince
Ron Wince, CEO of Guidon Performance Solutions, is taking the lessons learned in the manufacturing world—namely the concepts of Lean and Six Sigma—and is applying them to companies in the healthcare, retail, public sector and financial services spaces, among other service-type industries.
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One on One with Ombrella's Laurie Simon
Ombrella isn’t a typical consulting firm, but its model is one that works for founder Laurie Simon.
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One on One with Sieena's Mauricio Duran
Consulting recently spoke with Sieena’s president, Mauricio Duran
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Women Leaders in Consulting
A gala awards ceremony recognizing the outstanding achievements of women in consulting leadership roles.
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September/October 2008
Client Industries
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Focus: Client Industries
Retail
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Infinitive’s McFarlane: Fantasy Football Means Business
Consulting
magazine Editor-in-Chief—and fantasy football player—Joe Kornik sat down with McFarlane to discuss the Xs and Os of his strategic position.
Energy
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Oliver Wyman Consultant Travels to Antarctica on Green Mission
It was a day Tamara Sanderson won't soon forget. Oliver Wyman Group CEO John Drzik called and told her that she was one of six staff members from firms owned by MMC chosen to go on a trip to Antarctica.
Financial Services
»
A British Invasion: PA Eyes U.S. Growth
PA Consulting Group, the London-based strategy and operations firm of 2,000 consultants, is well known for the work it does across the pond. Now, it's trying to grow its brand in the U.S., according to Andrew Hooke, chief operating officer of PA Consulting. And with the U.S. representing only about 20 percent of the firm's $720 million business, he acknowledges the firm's got some work to do. Consulting's editor-in-chief, Joe Kornik sat down to talk with Hooke about the business strategy.
High Tech
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Listen Up: Digital Tunes See Slow Growth
What is the future of recorded music? Well, it should come as little surprise that PricewaterhouseCoopers found that digital music's popularity is on the rise, and illegal downloading is a constant threat to the industry.
Service Lines
Strategy
HR
IT
Operations
BAS
Focus: Service Lines
Human Resources
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Increasing Profitability Through Offshore Sourcing and Recruiting
The quality of many offshore recruiting firms is inconsistent and some firms are less than totally reputable. So selecting the right partner is critical.
Business Advisory Services
»
Women's Consulting Organization Celebrates 10 Years
It’s been said that mighty oaks grow from little acorns. Ten short years ago, a few women started meeting together in the back room of Vic’s Restaurant in San Carlos, Calif. From those humble beginnings, Women in Consulting (WIC) was born, today a dynamic collection of more than 400 seasoned professional consultants in more than 30 specialties. On Oct. 16, WIC gathered at the Microsoft Conference Center in Mountain View, Calif., to celebrate 10 years of “Passion, Purpose, and Perseverance,” as the San Francisco Bay Area nonprofit also looked ahead toward the next decade.
Strategy
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Sharpen Your Competitive Edge with Tangible Brand
Brand tools become meaningful business assets that result in boosting the bottom line when rooted in the core values of your firm and your employees. The values are your guiding principles and drive the culture of the firm. Brand equity is then built by incorporating the brand into all internal and external decisions and communications for employees as well as customers. It's a tool to align mission, operations, culture and actions. The end result: an ROI you can see and feel. That's tangible brand.
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Travel Advisory
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Road Warrior: Going Green
Between airplane fuel, fast-food wrappers and hotel towels, there's a lot of waste when it comes to traveling. If you're looking to ease your conscience without losing your sense of style, here are some earth-friendly travel products you might want to check out.
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Hertz Eases Refueling Costs
If you're renting with Hertz, you won't feel as much of a fuel pinch anymore, as the company is responding to customer feedback regarding its refueling policies and is now charging in line with local fuel prices.
»
The Capacity Crunch: Carriers Unveil Massive Flight Reductions
It's a tough time to fly—and it might be an even tougher time to find a flight. American Airlines, United Airlines, Continental Airlines and others have announced flight schedule reductions as cost-saving measures by the end of the year.
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Book It!
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Taking the Pain out of Risk and Compliance
Lee Dittmar is looking to start a conversation about governance, risk and compliance with Deloitte's new book
Growing Confidence
, which came out earlier this year.
»
Authentic Conversations
If your conversations at work are starting to feel as strained as the ones that make you cringe at Thanksgiving dinner, this could be the book you need.
»
The Business-Oriented CIO
The CIO is in a tough spot at most companies—in fact, the press material for The Business-Oriented CIO says the position's title is a possible acronym for "Career Is Over.”
»
The Execution Premium
It's one of the most popular words in the consulting vernacular—"execution.” It's the yang to strategy's ying. But what comes in between?
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Leadership and the Sexes
While we often think of the workforce as a whole, the fact remains that those who make up the workforce are very different people, separated by a number of factors, not the least of which is gender.
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Consultants on Consulting
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Drive Performance as a Talent-Powered Organization
Today, more than ever, businesses all over the world realize the importance of their people to long-term success. But few believe that their organizations are able to make an adequate response to the growing challenges of workforce demographics and global economic change.
»
An Argument for Strategy-Driven Organizational Design
Have we consultants, in our zeal to ride this epic economic wave, perhaps created an eerie, parallel universe…a corporate–sprawl of McOrgstructures, properly benchmarked, adorned with change management and paved with glossy PowerPoint decks?
»
Of Salad Bowls and Melting Pots: Diversity in the Workplace
Having grown up Chinese in Europe, the Middle East, South-East Asia and Oceania, I can say this is about the lessons I've learned—and that continue to learn—in adding value and being valued, while being yourself.
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Practical Ethics for New Consultants
Clients hire consultants for the people, skills and information to solve problems. To get the job done, consultants work with clients in advisory positions and have access to confidential information and influence over decisions. This is a demanding environment with unique ethical considerations.
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