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Editor's Note
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This is a year of transition, as firms shift their focus from cost cutting to growth. And this pivot can also be illustrated in consultants’ renewed satisfaction in their firms, according to Consulting’s 2010 Best Firms to Work For survey.
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This Week In The Profession
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PwC to Buy Diamond
PricewaterhouseCoopers recently announced plans to acquire Diamond Management & Technology Consultants for $378 million. The deal has been unanimously approved by both companies' boards and is expected to close by the end of 2010, pending the approval of Diamond's stockholders and antitrust clearance.
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A.T. Kearney Achieves Carbon Neutrality
A.T. Kearney announced it has achieved its goal to be carbon neutral across its worldwide operations by 2010. In 2007, A.T. Kearney established a set of baseline metrics against which to measure its carbon footprint.
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Accenture: Businesses Set to Rebuild
A little more than half—54 percent—of large U.S. businesses that reduced staff in the past 12 months plan to rebuild their workforces to pre-recession levels within two years, according to a study released by Accenture.
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KPMG Unveils Financial Reporting Network
KPMG has launched the Financial Reporting Network (FRN), a single source of online information and insight for corporate decision makers on trends and developments related to the the issues of financial reporting.
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By the Numbers: HR Consulting Financial Roundup
The Human Resources consulting marketplace is still experiencing uneven growth, according to the latest quarterly updates from the profession’s largest HR consultancies.
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Roland Berger Elects New CEO, Executive Committee
Roland Berger Strategy Consultants has elected Martin Wittig as its new CEO, replacing Burkhard Schwenker.
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KPMG Buys Grant Thornton's Supply Chain Practice
KPMG acquired the Supply Chain Advisory Services practice of Grant Thornton LLP, a U.S. member firm of Grant Thornton International Ltd.
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Roberts to Lead Buck Consultants
Mike Roberts has been named executive managing director of Buck Consultants and will take the consultancy’s top leadership position effective immediately.
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Aon Corporation to Buy Hewitt Associates
Aon Corporation has agreed to buy Hewitt Associates Inc. in a cash-and-stock deal valued at nearly $5 billion.
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No Deal: ATK, Booz & Company Call Off Merger Talks
After more than a month of speculation about a possible merger between Booz & Company and A.T. Kearney, the firms say they are ending talks and there is no deal.
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One on One with KPMG's Koecher & Rodriguez
KPMG’s Restructuring Services group just got a lot stronger. On July 16, KPMG acquired Grant Thornton’s supply chain advisory practice, effectively doubling the size of its core restructuring team and broadened its service offerings.
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One on One with Ed Hess
Grow or Die. It’s probably the most common business axiom, and the least accurate, according to the new book “Smart Growth: Building an Enduring Business by Managing the Risks of Growth” (Columbia Business School Publishing). To better understand the book’s implications for firms,
Consulting’s One-on-One
sat down with the book’s author, Ed Hess, a former Arthur Andersen strategy consultant and current professor at the University of Virginia's Darden Graduate School of Business.
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One on One with Summit's David Litherland
When prospective employees interview for a job, they obsess over making a good, lasting impression. Firms should do the same. To learn how firms can avoid typical pitfalls,
Consulting’s One on One
sat down with David Litherland, managing partner of Summit Search Group, an executive search firm specializing in placing professionals within professional service firms.
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One on One with PwC's Tom Craren
Senior executives are becoming immune to traditional marketing. Marketing consultants tell us that to pierce through the white noise of corporate communication, firms should consider “content marketing”. Instead of more traditional marketing, providing valuable insight and perspective in a blog or electronic newsletter can serve as a more effective door opener. One of the best examples is PricewaterhouseCoopers’ “10-Minute” series. For almost three years, PwC has boiled down complex thought leadership into small electronic pieces an executive can read in about ten minutes. To learn more about PwC’s marketing efforts, Consulting’s One-on-One sat down with Tom Craren, the firm’s brand strategy and thought leadership leader. His team of 20 writers produces between two to three 10-minute pieces each month, along with more detailed white papers.
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Upcoming Events
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- Best Practices in Firm Management - A 360° Update - September 22, 2010
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- New Ideas in Consulting Firm Management - September 30, 2010
Consulting Summit
- Innovative Solutions for Sustainable Growth - November 4, 2010
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Data Watch
Where would you be most apt to go if you left your current employer?
Source: Consulting magazine's Best Firms to Work For survey, 2009
Client Industries
Insurance
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Energy
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Financial Services
Retail
Public Sector
Manufacturing
Communications
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Focus: Client Industries
Healthcare
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New E&Y Healthcare Practice Leader Eyes Substantial Growth
At the end of March, President Obama signed major healthcare reform into law. In April, John Distefano joined Ernst & Young as leader of the firm’s healthcare practice of its Advisory Services Group. How’s that for timing?
Manufacturing
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BCG Driving Change Through its Automotive Practice
That sound you're hearing just may be The Boston Consulting Group revving up its Automotive practice. The firm is working for the U.S. Treasury on an initial public offering for General Motors, which is expected to be announced shortly.
Public Sector
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Capgemini Sees Opportunity in U.S. Public Sector Market
Two years ago, Capgemini generated about $30 million in its Government Solutions practice. By year’s end, the practice will be tallying about $135 million in revenue, a 450 percent increase in just two years.
Energy
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Oil & Water
The BP oil spill in the Gulf of Mexico has brought much of the world’s focus back to energy. Consulting sat down with two of PRTM’s energy consultants—Kate Fickle, Director of the Energy Practice and Shahid Malik, a Vice President in the Energy Business Group—to discuss what went wrong in the Gulf, the U.S. Government’s role, where we go from here, and what it all means for clients.
Service Lines
Strategy
HR
IT
Operations
BAS
Focus: Service Lines
Strategy
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KIA Corner: The Future of Consulting 20/20—Catching the Wave
For decades, management consultants have helped their clients become effective competitors by addressing complexity, change and volatility in the external and internal environment and prepare for, and profit from, the future—no matter what that future might be.
HR
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The HR Consolidation Craze
There’s been no shortage of news coming out of the HR marketplace of late. Less than a year after Watson Wyatt and Towers Perrin merged into Towers Watson, Hewitt Associates and Aon Consulting announced plans to form the $4.3 billion Aon Hewitt, which is the “undisputed industry leader” in the HR space, according to Matt Levin, senior vice president of corporate development and strategy for Hewitt.
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Travel Advisory
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Best Places to Stay Survey: Clients Keep Pressure on Travel Expenses
Consultants continue to feel micro-managed when it comes to how they travel for business, according to a recent
Consulting magazine
survey of nearly 100 consultants.
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The $8 Billion Solution
Increased baggage fees push airlines’ ancillary revenue up 42% in 2009.
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Food for Thought: Singapore
This is the first installment of a regular feature by Omar Khan, founder of Sensei International. He writes The Global Consultant Blog at www.theglobalconsultant.net, which contains—among other things—recent restaurant reviews.
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Book It!
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From Push to Pull: How to Navigate the ‘Big Shift’ Reshaping the World
There is a big shift happening right now that’s reshaping the business landscape, and the companies that identify it and act accordingly will be the big winners in a world of rapidly declining return on assets.
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Review: Selling Professional Services to the Fortune 500
Luefschuetz’s tips help readers maintain a competitive edge in the industry by explaining everything from how to create brand awareness to how to manage stakeholders throughout the sales and delivery cycle.
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Review: The Wisdom of Wizards
Like a “wizard,” a good consultant takes his or her accumulated knowledge and experience and passes it on to the next generation.
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Review: One Page Talent Management
The title says it all; one page is all it takes to hone in on quality ability and develop better leaders.
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Review: The Referral Engine
Say goodbye to those elaborate, expensive marketing ploys that are eating away at your company’s budget.
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Consultants on Consulting
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Bad Times are Good Times to Upgrade Your Partner Compensation
In healthy economic times, base compensation for partners in professional service firms creeps upward. This is because recruiting talent to build practices can require paying premiums to attract successful new partners and key players.
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CFOs Have the Power: How to Win Their Approval
As consultants who work exclusively with CFOs, we understand the myriad demands on today’s CFO. The CFO will certainly be involved when a consultant is trying to do any work across an organization, but he/she is not a gatekeeper to be avoided by consultants.
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How We Often Miss the Point When Talking With Prospects and Clients
Heuristic techniques are frequently used as a rapid-fire way of making decisions, especially in the world of business.
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The Ten Critical Steps to Becoming a Rainmaker
Consulting services require the power of the mind to help a client find a solution. No service that requires the power of the mind is ever a commodity, no matter how many people provide that service.
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