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»The Next Big Thing
Consultants are always looking for the next big thing, the innovation that will see clients storming through their gates, bypassing pesky procurement departments, and writing blank checks for the magic mousetrap that whitens and brightens and cleans windows, too.
»JP Morgan and The Whale: A Parable
After a tumultuous period of banking hyper-regulation after 2008, no one would have suspected in 2012 that JP Morgan, the world’s largest bank, had ineffective controls in place that left the company flat-footed when its “rogue” trader had taken untenable, long-term positions on Credit Default Swaps.
»Optimizing Manufacturing Strategy
Bloomberg News recently reported that GE intends to use 3D printers to produce 85,000 fuel nozzles for its newest jet engine, a significant leap for a technology that until now has largely been confined to prototyping tasks.
We may be witnessing the start of a new wave of privatizations, which will see governments throughout Europe significantly increasing their sales of assets across a wide range of economic sectors.
»The Jetsons and Cyber Security Measures
As a child watching the animated TV show The Jetsons I was convinced they lived the ideal life. The Jetson family had technologies and gadgets used in everyday life that seemed unfathomable as I watched in the 1980s.
»U.S. Healthcare Reform and Integration
While each week in the U.S. different reports come out about key aspects of the US healthcare reform being adopted, implemented or delayed, fewer elements of the Affordable Care Act’s (ACA) impact are clear.
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»Marriott Goes Big in NYC
Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
»FAA: ‘Staffing Challenges’ Causing Delays
In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
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»The Three Rules
Earlier this year, Deloitte Consulting’s Mumtaz Ahmed and Michael Raynor published The Three Rules: How Exceptional Companies Think. The authors set out to answer what was, in their mind, the ultimate business question—how do some companies achieve exceptional performance over the long haul?
»Thinking in New Boxes
Creativity is key if you are to thrive in a time of accelerating change, according to The Boston Consulting Group’s Luc De Brabandere and Alan Iny.
»The Effortless Experience
We live in a golden age of customer service, when many executives say their goal is to ‘delight the customer.’ It’s a worthy goal, for sure, but what if it’s wrong?
»The Solution Revolution
What drives the social economy? What opportunities does it present for business? William D. Eggers and Paul MacMillan set out to answer these questions and more.
»Author Q&A: PwC's Ted Shelton
PwC’s Ted Shelton’s book Business Models for the Social Mobile Cloud: Transform Your Business Using Social Media, Mobile Internet, and Cloud Computing, examines how the three technologies are coming together to transform businesses.
»Review: The Three Rules
Why do some companies achieve exceptional performance while so many others struggle to survive? That’s the question Deloitte’s Michael Raynor and Mumtaz Ahmed—along with an international team of dozens of researchers at Deloitte—set out to answer with their book The Three Rules.
»The Top 25 Consultants, 2012
Covering the consulting profession must be a lot like working for the CIA or FBI. Boy, we could tell you some stories, but we’re sworn to secrecy. Sometimes, we can you the story, just not who it’s about. And then other times, like our annual Top 25 Consultants issue, we’re able to take a break from covering what is happening in the industry and focus on who is making it happen.
This year we received more client nominations than usual and that’s always great news. While we’re not always able to share the client names publicly, it’s a pleasure to hear from them and even better to hear how much of an impact consultants are having their business.
It’s often difficult for us to get that type of feedback from clients, and it’s always a great read when we do. And the more we do the better we’ll be able to cover the consulting profession. So, to the extent you can, keep encouraging your clients to reach out to us. We appreciate it.
With more client nominations than usual, it’s no surprise that we topped our record for Top 25 nominations received. This year, a staggering 476 nominations rolled in, recognizing consultants from the largest enterprise firms right down to some at the smallest niche firms, all doing great work. We read a lot about growth, expansion, new markets, new disciplines and new directions.
For this year at least, gone was the talk of cost cutting, restructuring and doing more with less. It was sure nice to read nominations that didn’t emphasize bringing clients back from the brink of disaster. That’s a welcome change; let’s hope that trend sticks around for awhile.
The Top 25 Consultants are a distinguished group, for sure. So much so, in fact, that we’ve assembled a special section to highlight their accomplishments. Read their stories and one can’t help be impressed and inspired. Through their efforts, they make all of us—as well as our firms, our clients and our profession—proud.
| Jack Dunn, FTI Consulting
Jim Armetta, Protiviti
Chris Bierly, Bain & Company
Jon Caforio, McGladrey
Michael Carberry, North Highland
Michael Cirafesi, CSC
Matthew Cohn, Capco
Dave Cutler, Slalom Consulting
John Distefano, Ernst & Young
Lynne Doughtie, KPMG
Sandra Forero, ZS Associates
Greg Guthridge, Accenture
Scott Hefter, PwC
|Geralyn Hurd, Crowe Horwath
Stuart Jackson, L.E.K. Consulting
Harvey Kelly, AlixPartners
Stephani Long, Deloitte Consulting
Patricia Milligan, Mercer
Xavier Mosquet, The Boston Consulting Group
Bill Olsen, Grant Thornton
Joe Raudabaugh, A.T. Kearney
Elaine Remmlinger, Kurt Salmon
Allan Steinmetz, Inward Strategic Consulting
Michael Valocchi, IBM
Jack Williams, Mesirow Financial Consulting