
Kennedy Corner
»The Water’s Nice; Jump In
The market for new market entry strategy consulting is about resources and incentives. It’s a not too hot, not too cold, but just right equation.
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
»The Market Always Finds a Way
In the 1993 Steven Spielberg film Jurassic Park, the protagonists discovered at one point (to their horror) that the island’s dinosaurs, which had all been created the same gender, had somehow managed to reproduce. “Life always finds a way,” muttered Sam Neill’s character Dr. Alan Grant.
»2012 in Review, and a Look Ahead
Looking back, several market forces propelled global consulting demand, causing firms and clients to undertake larger and more ambitious engagements than in recent years. The rapidly changing nature of client needs and the continued evolution of provider capabilities converged around some key themes.
»Change and Collaboration—The Rx For a Healthy Life Sciences Industry
For many of us in the U.S., it’s time to update healthcare benefit selections and learn of new or revised healthcare insurance plan offerings, options, and features. In many ways, the change and complexity we face as end users reflects the upstream challenges facing the healthcare industry at large.
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Travel Advisory
»FAA: ‘Staffing Challenges’ Causing Delays
In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
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Book It!
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
»Review: Tipping Sacred Cows
We all have those sacred cows at work, but these nuggets of advice, in practice, can lead to career-limiting unintended consequences.
»Review: Playing to Win
If strategy is about creating a competitive advantage that allows a firm to win, then pinpointing your strategy to just a few choices will dramatically increase your chances of success.
»Review: Seeing the Big Picture
According to Kevin Cope, founder of Acumen Learning and author of Seeing the Big Picture, all companies are driven to success or failure by the same five simple drivers—cash, profit, assets, growth and people
»Review: Get Lucky
As the pace of change accelerates and the volume of information explodes, everyone is under great pressure to connect with the people and ideas we need to thrive.
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Service Line
Information Technology
8
22
2011
»The 2011 Best Small Firms to Work For: 14) SEI
After a two-year hiatus, SEI, a 120-person IT consultancy with offices in Atlanta, Boston, Cincinnati, Dallas and Phoenix, returns to our Best Small Firms to Work For list. It does so on the strength of its Work/Life Balance and Client Engagement, areas where it excelled on the survey.
Erin Sullivan, Managing Director of SEI, says he thinks there’s one reason for both. “Our consultants are empowered to manage their engagements. As employee owners, they service the client with a commitment to excellence you can only expect from owners,” Sullivan says. “It allows them the flexibility to both delight the client, and manage the client’s expectations to a reasonable work/life balance.”
That, of course, makes SEI an attractive option and helps keeps morale high. “The consultants are the heart and soul of our business, so hiring is everything,” Sullivan says. “We get the right people on board, ensure their client work is challenging, ensure they have opportunities to participate in the management and growth of the business, and give them the insight into the health of the business.”
Hiring the right people is so integral to SEI’s success, he says, that the firm has walked away from business rather than hiring people who are not the right cultural fit. “With business picking up, we’ve been able to bring aboard some great talent this year,” Sullivan says. “We’re seeing strong demand across all of our verticals in all of our practice areas.”
Since the firm prides itself on hiring only the best, the Best Small Firms award is especially satisfying, Sullivan says. “To hear that our consultants are as excited about SEI as we are about having them on board really is special,” he says. “It’s great for the team as well, a reminder that they are part of something special.”
—J.K.
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