
Kennedy Corner
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
»The Market Always Finds a Way
In the 1993 Steven Spielberg film Jurassic Park, the protagonists discovered at one point (to their horror) that the island’s dinosaurs, which had all been created the same gender, had somehow managed to reproduce. “Life always finds a way,” muttered Sam Neill’s character Dr. Alan Grant.
»2012 in Review, and a Look Ahead
Looking back, several market forces propelled global consulting demand, causing firms and clients to undertake larger and more ambitious engagements than in recent years. The rapidly changing nature of client needs and the continued evolution of provider capabilities converged around some key themes.
»Change and Collaboration—The Rx For a Healthy Life Sciences Industry
For many of us in the U.S., it’s time to update healthcare benefit selections and learn of new or revised healthcare insurance plan offerings, options, and features. In many ways, the change and complexity we face as end users reflects the upstream challenges facing the healthcare industry at large.
»Kennedy Corner: Change Management; Easier Said Than Done
Business leaders have an arsenal of management tools at their disposal ready to deploy for almost any business need, from boosting revenues to increasing efficiencies and managing risk.
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Travel Advisory
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
»Furnished Quarters Wins CARTUS Award
Furnished Quarters was awarded the CARTUS Global Network’s Commitment to Excellence Award for the third consecutive year.
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Book It!
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
»Review: Tipping Sacred Cows
We all have those sacred cows at work, but these nuggets of advice, in practice, can lead to career-limiting unintended consequences.
»Review: Playing to Win
If strategy is about creating a competitive advantage that allows a firm to win, then pinpointing your strategy to just a few choices will dramatically increase your chances of success.
»Review: Seeing the Big Picture
According to Kevin Cope, founder of Acumen Learning and author of Seeing the Big Picture, all companies are driven to success or failure by the same five simple drivers—cash, profit, assets, growth and people
»Review: Get Lucky
As the pace of change accelerates and the volume of information explodes, everyone is under great pressure to connect with the people and ideas we need to thrive.
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Service Line
Human Resources
8
22
2011
»The 2011 Best Small Firms to Work For: 9) PeopleFirm
PeopleFirm launched in September of 2008. It was just getting warmed up when several signed projects canceled. That led to what M. Tamra Chandler, CEO of PeopleFirm, refers to as “Black Friday,” when she asked the entire team to take a pay cut in early 2009.
“We promised to pay them back when we could, which we did by early 2010,” Chandler says. “During this recent economic climate, we’ve put a significant focus on keeping our team together and maintaining our values and our culture, which can certainly be challenged when things get tough. I wouldn’t want to do it again, but I think a lot of good came out of those tougher times.”
Since then, things have been looking up for the 27-person HR firm based in Seattle.
PeopleFirm continues to welcome new clients and new consultants, and Chandler sees no reason why it shouldn’t continue in the future. She points out: by 2015 there will be 16 million more workers over 50 than today; young workers entering the workforce will change careers 10 to 14 times in their lifetimes; one in four high-potential employees will leave their employer in the next two years; and, some 30 percent of the workforce is disengaged.
“We see huge potential for our solutions in the market,” Chandler says. “Our No. 1 strategic challenge will be to maximize that opportunity while maintaining our culture and delivery quality.”
And the firm’s culture is clearly one of the strongest attributes, as evidenced by the survey scores. Chandler points to PeopleFirm’s open communication, a take-what-you-need vacation policy and minimal hierarchy as morale boosters. “This recognition will be a big deal for our team, Chandler says. “I hope they see it is a validation of the hard work we’ve done over the past three years.”
—J.K.
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