
Kennedy Corner
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
»The Market Always Finds a Way
In the 1993 Steven Spielberg film Jurassic Park, the protagonists discovered at one point (to their horror) that the island’s dinosaurs, which had all been created the same gender, had somehow managed to reproduce. “Life always finds a way,” muttered Sam Neill’s character Dr. Alan Grant.
»2012 in Review, and a Look Ahead
Looking back, several market forces propelled global consulting demand, causing firms and clients to undertake larger and more ambitious engagements than in recent years. The rapidly changing nature of client needs and the continued evolution of provider capabilities converged around some key themes.
»Change and Collaboration—The Rx For a Healthy Life Sciences Industry
For many of us in the U.S., it’s time to update healthcare benefit selections and learn of new or revised healthcare insurance plan offerings, options, and features. In many ways, the change and complexity we face as end users reflects the upstream challenges facing the healthcare industry at large.
»Kennedy Corner: Change Management; Easier Said Than Done
Business leaders have an arsenal of management tools at their disposal ready to deploy for almost any business need, from boosting revenues to increasing efficiencies and managing risk.
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Travel Advisory
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
»Furnished Quarters Wins CARTUS Award
Furnished Quarters was awarded the CARTUS Global Network’s Commitment to Excellence Award for the third consecutive year.
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Book It!
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
»Review: Tipping Sacred Cows
We all have those sacred cows at work, but these nuggets of advice, in practice, can lead to career-limiting unintended consequences.
»Review: Playing to Win
If strategy is about creating a competitive advantage that allows a firm to win, then pinpointing your strategy to just a few choices will dramatically increase your chances of success.
»Review: Seeing the Big Picture
According to Kevin Cope, founder of Acumen Learning and author of Seeing the Big Picture, all companies are driven to success or failure by the same five simple drivers—cash, profit, assets, growth and people
»Review: Get Lucky
As the pace of change accelerates and the volume of information explodes, everyone is under great pressure to connect with the people and ideas we need to thrive.
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Service Line
Strategy
8
22
2011
»The 2011 Best Small Firms to Work For: 7) Lenati
Lenati is a specialized sales and marketing management consultancy that provides clients with innovative but practical solutions to their business needs.
At least that’s the way Kirk Johnson, a Partner with the Seattle-based firm sees it. “We blend deep industry experience, a partnership focus with the customer, and a ‘get it done’ attitude while always maintaining an eye on driving to results,” he says. “We are frequently described by our clients as experts without the attitude.”
Maybe so, but what the firm may lack in attitude it more than makes up for in results—both with clients and its own employees. “As this recognition reflects, there is a very positive, energetic vibe within Lenati right now,” Johnson says. “People are excited about our vision and future growth opportunities, given we have doubled the size of our organization in the last two years.”
And that’s translated to increased client satisfaction and engagement, an area where Lenati stood out in the survey. “Our clients are our partners and their success is our success. In the end, the client knows their business and what will work in their environment, and we blend providing an opinion with a focus on getting to results quickly,” Johnson says. And unlike some other consultancies, he says, Lenati isn’t afraid to offer an opinion that may differ from the norm with the hope that the solution will be more impactful in the end.
The other differentiator for Lenati, Johnson says, is its culture. “In an industry traditionally known as formal and stodgy, we have fun both internally and with our clients and try not to take ourselves too
seriously,” he says. “It’s an honor to be recognized as a Best Small Firm to Work For, and it’s an affirmation that the strategy we set out—creating a unique and rewarding environment for our employees—has come to fruition,” Johnson says.
—J.K.
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