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»U.S. Healthcare Reform and Integration
While each week in the U.S. different reports come out about key aspects of the US healthcare reform being adopted, implemented or delayed, fewer elements of the Affordable Care Act’s (ACA) impact are clear.
»Financial Services: Shooting from the Hip
It became rapidly clear as the economic crisis spun out of control in 2008 and 2009 that new regulations were coming, and those expectations were not disappointed. Governments around the world rose to the anger their constituents felt as jobs were lost and homes foreclosed on, and sweeping new regulations were enacted. Some were carefully thought out, but others more resembled what could best be described as “shooting from the hip.”
»Twinkies and Positive PR for Private Equity
If you are someone who began hoarding boxes of Twinkies last year, you may have felt a bit reactionary following the recent news on Hostess. With the Private Equity buyout of Hostess, this heartening symbol of U.S. culture is returning to store shelves. Even with expertise on their side, the two firms that agreed to the buyout certainly have their work cut out for them in revitalizing the brand to its glory days.
»The Water’s Nice; Jump In
The market for new market entry strategy consulting is about resources and incentives. It’s a not too hot, not too cold, but just right equation.
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
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»FAA: ‘Staffing Challenges’ Causing Delays
In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
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»Author Q&A: PwC's Ted Shelton
PwC’s Ted Shelton’s book Business Models for the Social Mobile Cloud: Transform Your Business Using Social Media, Mobile Internet, and Cloud Computing, examines how the three technologies are coming together to transform businesses.
»Review: The Three Rules
Why do some companies achieve exceptional performance while so many others struggle to survive? That’s the question Deloitte’s Michael Raynor and Mumtaz Ahmed—along with an international team of dozens of researchers at Deloitte—set out to answer with their book The Three Rules.
»Review: The Athena Doctrine
While women don’t yet rule the world, plenty of people wish they did.
»Review: The Strategy Book
Max McKeown’s The Strategy Book focuses on how to create powerful strategies to deliver success.
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of
experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
»The 2011 Best Small Firms to Work For: 7) Lenati
Lenati is a specialized sales and marketing management consultancy that provides clients with innovative but practical solutions to their business needs.
At least that’s the way Kirk Johnson, a Partner with the Seattle-based firm sees it. “We blend deep industry experience, a partnership focus with the customer, and a ‘get it done’ attitude while always maintaining an eye on driving to results,” he says. “We are frequently described by our clients as experts without the attitude.”
Maybe so, but what the firm may lack in attitude it more than makes up for in results—both with clients and its own employees. “As this recognition reflects, there is a very positive, energetic vibe within Lenati right now,” Johnson says. “People are excited about our vision and future growth opportunities, given we have doubled the size of our organization in the last two years.”
And that’s translated to increased client satisfaction and engagement, an area where Lenati stood out in the survey. “Our clients are our partners and their success is our success. In the end, the client knows their business and what will work in their environment, and we blend providing an opinion with a focus on getting to results quickly,” Johnson says. And unlike some other consultancies, he says, Lenati isn’t afraid to offer an opinion that may differ from the norm with the hope that the solution will be more impactful in the end.
The other differentiator for Lenati, Johnson says, is its culture. “In an industry traditionally known as formal and stodgy, we have fun both internally and with our clients and try not to take ourselves too
seriously,” he says. “It’s an honor to be recognized as a Best Small Firm to Work For, and it’s an affirmation that the strategy we set out—creating a unique and rewarding environment for our employees—has come to fruition,” Johnson says.