advertisement
KCRA
  • One on One
    Subscribe
     

Kennedy Corner

  • »Riding the Waves of Healthcare Risk
    The modern healthcare system is much like the ocean—stormy, choppy, and hostile at times, soothing, calm and inviting at others. For surfers, the more waves you go for, the more you will catch, and the more likely you’ll “wipe-out.”
  • »The Department of Defense Wants a New Mantra
    “Do more with less.” It’s become a tired refrain that U.S. Department of Defense leadership is all too familiar with hearing from all directions, whether it is their direct superiors, Congress, or the Executive.
  • »Things Go Wrong
    Things go wrong. Anyone who plays poker knows this. One moment you’re on the verge of a royal flush, and the next, you pull a six of diamonds, and you’re called. Things do indeed go wrong.
  • »The Next Big Thing
    Consultants are always looking for the next big thing, the innovation that will see clients storming through their gates, bypassing pesky procurement departments, and writing blank checks for the magic mousetrap that whitens and brightens and cleans windows, too.
  • »JP Morgan and The Whale: A Parable
    After a tumultuous period of banking hyper-regulation after 2008, no one would have suspected in 2012 that JP Morgan, the world’s largest bank, had ineffective controls in place that left the company flat-footed when its “rogue” trader had taken untenable, long-term positions on Credit Default Swaps.
  • »Optimizing Manufacturing Strategy
    Bloomberg News recently reported that GE intends to use 3D printers to produce 85,000 fuel nozzles for its newest jet engine, a significant leap for a technology that until now has largely been confined to prototyping tasks.
» View all

Travel Advisory

  • »Marriott Goes Big in NYC
    Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
  • »Best Places to Stay: Travel Bounces Back
    Consultants are on the road again, at least according to the results of our annual Best Places to Stay survey.
  • »FAA: ‘Staffing Challenges’ Causing Delays
    In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
  • »Hilton’s Building Boom
    Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
» View all

Book It!

  • »Excerpt: Procurement as Productivity
    The following is an excerpt from the book Procurement 20/20: Supply Entrepreneurship in a Changing World by a quartet of McKinsey & Company consultants—Peter Spiller, Nicolas Reinecke, Drew Ungerman and Henrique Teixera.
  • »Review: The Risk-Driven Business Model
    Most companies focus their innovation on new products.
  • »Review: Lead Positive
    Today’s business leaders face intense pressure to deliver results in an uncertain, chaotic, and high-stress business environment.
  • »Review: Step Up
    No matter what your title or place in the organization chart, you have the potential to be a leader.
  • »The Three Rules
    Earlier this year, Deloitte Consulting’s Mumtaz Ahmed and Michael Raynor published The Three Rules: How Exceptional Companies Think. The authors set out to answer what was, in their mind, the ultimate business question—how do some companies achieve exceptional performance over the long haul?
  • »Thinking in New Boxes
    Creativity is key if you are to thrive in a time of accelerating change, according to The Boston Consulting Group’s Luc De Brabandere and Alan Iny.
» View all

Security Check

CAPTCHA Image
OK
Cancel
New Image
  • Home
  • Service Line
  • Business Advisory Services
8 22 2011
»The 2011 Best Firms to Work For: 11) Ernst & Young

Bob PattonAt No. 11, Ernst & Young is the highest debuting firm on Consulting magazine’s Best Firms to Work For list in 2011. Bob Patton, Americas Advisory Vice Chair at Ernst & Young, says the firm is extremely proud to have received a number of “Best Of” honors, but the Best Firms award is especially meaningful because it’s based on the responses of people in Advisory.

“Our people consistently have positive things to say about Ernst & Young and their experiences here—as an organization where they can make a difference and develop as a professional advisor,” Patton says. In addition, the “ranking validates our clients’ decision to select us in the first place and underscores the commitment our people have to deliver a superior client experience. It will reinforce the pride our people have in the work they do to help clients.”

E&Y has undergone a bit of a transition of late, as Advisory was essentially re-launched under Patton in the Fall of 2008. Since then, the firm has found order in the chaos and managed to grow Advisory more than 25 percent and add nearly 3,000 new people in the Americas. In addition, the firm promoted more than 1,200 people across the practice, including 76 Partners, Principals and Executive Directors—double the previous year, Patton says.

“It has been challenging, but it has also been a time of great opportunity for us, and our clients. For Ernst & Young Advisory, we were unique in that we had ambitious growth plans that meant we needed to continue to invest—even during this difficult time,” Patton says. “It took courage for our board to make this investment, but they did and I believe that this decision was a turning point that underscores one of our key cultural values—demonstrating the courage to lead.”

Without a doubt, Patton says, E&Y’s culture sets the firm apart and is the key driver of its success. “Our culture is our ‘bottled lightning.’ A company can have the best strategy in the world, but without a culture that enables that strategy, that company will fail,” Patton says. “Our [culture] commitment is not a ‘soft’ part of our business. It’s hard-hitting, pragmatic and key to our global strategy.”

The firm will continue to help clients address their top priorities and help them protect their business, improve performance and enable change, he says.
“We see a growth in consulting demand driven by specific industry issues and global mega-trends,” he says. “Businesses today want a full-service firm that can help them manage risks and advance their business improvement efforts.”


Q&A

Consulting asked Bob Patton, Americas Advisory Vice Chair at Ernst & Young, about morale. Specifically, which programs were responsible for helping make the firm such a special place to work. His response is below.

“We have much to celebrate: increased momentum, sharpened focus and heightened confidence for Advisory. Because of the commitment and effort over the last few years, Advisory is thriving, growing and heading toward the promise of a very bright future for the practice and for all our people.

“I’d sum this up as a burst of positive energy across the Advisory practice at the moment. This has been growing for some time but hit a peak earlier this year when we brought together all 1,800 of our extended leadership team for a week of learning together under the theme ‘Advisory in Concert.’ This year we have also increased our investment in learning at our Manager, Senior and Staff levels by bringing different ranks and competencies together for ‘Learning Weeks.’

“We’ve also adopted an industry-leading approach to resource planning and deployment. We’ve shifted the focus from scheduling people into jobs to creating an ‘experience management’ function. Our experience management team understands the business and the need to align our people’s individual experiences with their natural talents and professional goals.

“We know our people want more and ongoing dialog with leaders and more networking with colleagues, and they want to have more fun! To support this, we’ve strengthened our “Counseling Family” structure, to enable connection, communication and feedback as well as performance management and goal-setting. Most of these groups get together once a month in a structured meeting, and they also spend time together socially or hold community service activities.”

—J.K.
»Related Articles
  • Business Advisory Services
  • Operations
  • Strategy
advertisement
  • Platinum Sponsors:

    BCG
    Deloitte

    Gold Sponsors:

    Mesirow

    Ernst & Young
    PwC

    Silver Sponsors:

    Capco
    KPMG

    Alix Partners
    ZS

    AonHewitt
  • Register

    Gold Sponsors:

    BCG
    Ernst & Young
    PwC
    Mesirow

    Silver Sponsors:

    IBM
    Mercer
    Capco
    Deloitte
  • Featured Speakers:

    Joseph Kornik

    Joseph Kornik
    Publisher and Editor-in-Chief,
    Consulting magazine

    Brian Murphy

    Brian Murphy
    Chief of Staff, Point B

    Brian Jacobsen

    Brian Jacobsen
    General Manager, Slalom Consulting

    Tom Rodenhauser

    Tom Rodenhauser
    Managing Director, Advisory Services, Kennedy Consulting Research & Advisory

    Sponsor Speaker:

    Drew West

    Drew West
    Director, Product Marketing,
    Deltek

    Sponsored By:

    Deltek Logo
|
»

Searching

page loading