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Top 25 Consultants 2012
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Interviews

  • »One on One with Mission Measurement’s Pranav Kothari
    One effect of the economic downturn has been a significant slowdown in the flow of public and private charitable dollars. Pranav Kothari, Managing Director of social impact consulting firm, Mission Measurement, says the firm helps clients quantify the outcomes of their philanthropy work.
  • »One on One with AlixPartners’ William Callender
    Following its August acquisition of retail financial services consultancy, Mercatus, AlixPartners continues to broaden its footprint in the financial services sector, this time by hiring William Callender as a Managing Director of the firm’s Financial Services Practice.
  • »One on One with Cliff Consulting’s Robin Nasatir
    Not many management consultancies can say they got their start during the Nixon Administration, but Cliff Consulting can. In 2012, Cliff will celebrate its 40th anniversary and President Robin Nasatir says the Oakland-based firm has big plans to celebrate the start of the firm’s fifth decade in business.
  • »One on One with UMS Advisory’s Rakesh Kishan
    UMS Advisory is an Arlington, Va.-based firm focused on the real estate and facilities management market. The niche firm serves mainly the global Fortune 200, including Pfizer, Kraft Foods, Sprint, Morgan Stanley and Toyota.
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Cmag.com Exclusives

  • »How to Achieve an ROI for Healthcare BI
    As hospitals make significant investments in electronic medical record (EMR) technology, along with related updates to hospital billing, materials management, costing, and quality systems, they typically find that the promised analytics and reporting are not adequate. To tie together data from these disparate systems and even to optimize access to data within an integrated system, a Business Intelligence (BI) strategy is needed.
  • »Bold Predictions for 2012: It Will Not Be a Quiet Year
    Will 2012 bring the end of days? The Mayans thought so, but I’m not convinced. The coming year is certain to see major events play out on the world stage that may forever alter our course in history. So what can we actually expect as we start this turbulent year and how will it impact our lives?
  • »Looking for 'Superstars' in All the Wrong Places
    Many sales gurus and consultants suggest we study (for several hundred thousand dollars) how these superstars sell and then train everybody else to use the same techniques. But the average performers, no matter how many new sales techniques they learn, never produce even half as much as the superstars.
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7 22 2010
»Best Practices in Career Development: Point B

As the economy climbs out of the recent recession, many employees are taking stock of their current positions and evaluating how they are staying relevant, and also considering how their career investment in an organization prepares them for tomorrow.

Effective career development programs help employees not only to advance their careers, but also to build their engagement over time. EJ Blanchfield, chief people officer of Point B, an employee-owned management-consulting firm, identifies career development as a key tool for business leaders to achieve their goals today and into the future.

Three Pillars: Business, Development and Culture

Many businesses set out to build a corporate culture, but these efforts often fall flat in the face of day-to-day business demands. A solid corporate culture that employees can readily describe in a positive manner is an absolute. Most organizations take appropriate steps to align their employee development initiatives with business objectives. But, they often miss the critical next step of aligning their development strategy with their corporate culture, which is crucial to greater employee commitment and trust.

For example, if you offer a program on feedback and it is taboo to speak your mind—what behaviors have you reinforced? If your organization touts work-life balance, does career development also address personal goals outside of the organization? Look beyond what you are teaching to uncover how these behaviors align to your culture and your overall strategies.

Three Actions: Listen, Learn and Collaborate

To retain high-quality talent, businesses need to listen and learn to better prioritize employee preferences. Creating a culture of collaboration and openness is invaluable to the career development of employees.

Employee advisory boards, discussion forums, luncheon focus groups and after-hours events are all vehicles to initiate two-way conversations. If employees feel that they are part of the process as programs and strategies are created, they will be more engaged and will continue to strive to advance their careers and achieve the goals of the business.

Three Goals: Leadership, Innovation and Engagement

Many factors influence businesses on a day-to-day basis – economic conditions, marketplace dynamics and technology advancements, to name a few. In the face of these changes, organizations must continue to monitor their positioning and gauge whether or not they are delivering on their development promise and evolving employee programs accordingly.

Career development programs should be relevant and resonate at all levels across the organization.

Maintaining a strong development culture and presence at the leadership and executive levels remains important as they are regularly regarded as mentors, coaches and development role models. Initiating innovative programs and approaches to career development, while also being willing to retire programs that no longer meet employee needs is vital to further employee engagement. As companies grow, the natural tendency is to create more structure—more policies, more procedures. Staying nimble allows you to stay relevant to one of your most important audiences—your employees.
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