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Top 25 Consultants 2012
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Interviews

  • »One on One with Mission Measurement’s Pranav Kothari
    One effect of the economic downturn has been a significant slowdown in the flow of public and private charitable dollars. Pranav Kothari, Managing Director of social impact consulting firm, Mission Measurement, says the firm helps clients quantify the outcomes of their philanthropy work.
  • »One on One with AlixPartners’ William Callender
    Following its August acquisition of retail financial services consultancy, Mercatus, AlixPartners continues to broaden its footprint in the financial services sector, this time by hiring William Callender as a Managing Director of the firm’s Financial Services Practice.
  • »One on One with Cliff Consulting’s Robin Nasatir
    Not many management consultancies can say they got their start during the Nixon Administration, but Cliff Consulting can. In 2012, Cliff will celebrate its 40th anniversary and President Robin Nasatir says the Oakland-based firm has big plans to celebrate the start of the firm’s fifth decade in business.
  • »One on One with UMS Advisory’s Rakesh Kishan
    UMS Advisory is an Arlington, Va.-based firm focused on the real estate and facilities management market. The niche firm serves mainly the global Fortune 200, including Pfizer, Kraft Foods, Sprint, Morgan Stanley and Toyota.
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Cmag.com Exclusives

  • »How to Achieve an ROI for Healthcare BI
    As hospitals make significant investments in electronic medical record (EMR) technology, along with related updates to hospital billing, materials management, costing, and quality systems, they typically find that the promised analytics and reporting are not adequate. To tie together data from these disparate systems and even to optimize access to data within an integrated system, a Business Intelligence (BI) strategy is needed.
  • »Bold Predictions for 2012: It Will Not Be a Quiet Year
    Will 2012 bring the end of days? The Mayans thought so, but I’m not convinced. The coming year is certain to see major events play out on the world stage that may forever alter our course in history. So what can we actually expect as we start this turbulent year and how will it impact our lives?
  • »Looking for 'Superstars' in All the Wrong Places
    Many sales gurus and consultants suggest we study (for several hundred thousand dollars) how these superstars sell and then train everybody else to use the same techniques. But the average performers, no matter how many new sales techniques they learn, never produce even half as much as the superstars.
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12 1 2009
»Out of Office: Bain's David Mortlock

1st Lt. David Mortlock served as a Marine in Iraq in 2003, but his service didn’t stop there. Since returning from his tour, Mortlock—now a consultant with Bain & Company—has continued to help his fellow veterans transition to civilian life. While living in Washington, D.C., he founded Fare Share D.C., a program that recycles partially used Metro cards to provide transportation for homeless and nearly homeless veterans. Since joining Bain full-time in 2007, Mortlock has formed a nationwide support and recruiting network for veterans inside and outside the firm.


Consulting: Why did you start Veterans at Bain?

Mortlock:
First, I was looking for an opportunity to connect with fellow veterans. Second, veterans are extremely important to Bain. Our clients look to Bain for advice to lead them through challenging times. Veterans come in with a can-do attitude. Just like in the military, a Bainie never lets another Bainie fail. And veterans believe that in their core.

Consulting: What does Veterans at Bain do?

Mortlock:
We start by going to the top business schools around the country. One veteran from Bain gets to know the veterans currently attending that school. Our goal is to help them through the transition from military to civilian life, including advice on how best to translate a resume for non-military jobs.

Consulting: What kind of results are you seeing so far?

Mortlock:
We estimate that about 4 percent of all MBA students are veterans. This year, 10 percent of our North American summer internship class was veterans. Next year, we’re hoping to raise that to 15 percent. Veterans are succeeding in the Bain interview process. But the goal isn’t necessarily to recruit veterans pursuing MBAs into Bain or even into the consulting profession. All we want to do is help them navigate the waters. We reach out to and help all veterans, not just those pursuing consulting careers.

Consulting: Do veterans make good consultants?

Mortlock:
Being a good consultant means being able to handle the uncertainty of an engagement; it means working closely with teams; it means answering issues with imperfect information. One has to deal with that every day in a place like Iraq.

Consulting: Where do you see Veterans at Bain evolving next?

Mortlock:
We’re spending time on retaining the community of veterans we have within Bain. We’re building an informal mentoring network, enabling veterans to reach out to other veterans at Bain. We talk about career track and life track issues. As veterans, it’s a matter of reaching out to those you feel closest to.

—Jess Scheer
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