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»2009 Best Small Firms to Work For: Cumberland Consulting (No. 10)

Cumberland Consulting Group is a national technology implementation and project management firm launched by four former Ernst & Young consultants in 2003. Cumberland works with clients that provide healthcare at all ends of the care spectrum—from ambulatory, to acute, post-acute and hospice care. The care mentality of the firm extends to its consultants as well.
Managing partner James D. Lewis calls the consultants at the firm “the only asset we have and the only product we sell.” This worker-first attitude helped Cumberland score high in the Compensation and Benefits question on our survey. As Lewis describes it, “the consultants’ priorities are Cumberland’s priorities.” That’s probably why the firm covers 100 percent of healthcare premiums for all employees and their dependents. There is a real sense of ownership among the firm’s employees. Updates on company business plans, bottom line, growth and strategies are shared with employees on a monthly basis, showing the consultants how their work helps clients and how their dedication helps the firm grow. The Job is another area in which Cumberland was well rated, scoring a 4.8 out of a possible 5.
As is the case with many small firms, Cumberland’s consultants have the opportunity to work on varied projects. “We work hard to avoid pigeonholing our people,” says Lewis. “We often find that it will benefit our clients, our employees and our firm if we deliver as promised, effectively transition to client personnel and move on to our next engagement.”
—C.N.
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