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Kennedy Corner

  • »Will ‘Knowledge Workers’ (Consultants) Be Replaced by Machines? It’s Possible
    The management consulting industry to date has been largely unscathed by the wave of technological change. However, there are signs that digital technologies are now beginning to disrupt the management consulting industry as well, with potentially deep and far-reaching consequences.
  • »A Force in Consumer Banking
    Banks have been stepping up their customer satisfaction game in recent years against the typical market forces at play. The pace of change has been head-spinning for an industry not well known for its swift response to customers.
  • »Time To Simplify and Get Organized (Well, At Least Your Cloud Services)
    The practice of adding cloud services in silos and based on specific department needs often results in overlapping and many different contracts with the same vendors.
  • »Riding the Waves of Healthcare Risk
    The modern healthcare system is much like the ocean—stormy, choppy, and hostile at times, soothing, calm and inviting at others. For surfers, the more waves you go for, the more you will catch, and the more likely you’ll “wipe-out.”
  • »The Department of Defense Wants a New Mantra
    “Do more with less.” It’s become a tired refrain that U.S. Department of Defense leadership is all too familiar with hearing from all directions, whether it is their direct superiors, Congress, or the Executive.
  • »Things Go Wrong
    Things go wrong. Anyone who plays poker knows this. One moment you’re on the verge of a royal flush, and the next, you pull a six of diamonds, and you’re called. Things do indeed go wrong.
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Travel Advisory

  • »Marriott Goes Big in NYC
    Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
  • »Best Places to Stay: Travel Bounces Back
    Consultants are on the road again, at least according to the results of our annual Best Places to Stay survey.
  • »FAA: ‘Staffing Challenges’ Causing Delays
    In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
  • »Hilton’s Building Boom
    Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
» View all

Book It!

  • »Q&A: Keeping It Simple
    BCG’s Six Simple Rules sets out to simplify some organizational complexity.
  • »Review: Leading the Life You Want
    It seems that everyone has an opinion on work/life balance these days, but Stewart D. Friedman’s Leading the Life You Want isn’t necessarily one of them.
  • »Review: The Culture Map
    Globalization led to the rapid connection of internationally based employees from all levels of multinational companies, and now those same employees are expected to collaborate with colleagues scattered all over the world.
  • »Review: Twitter is Not a Strategy
    Today’s digital frenzy has led many to declare that advertising is dead… or at least dying. Is it?
  • »Excerpt: Procurement as Productivity
    The following is an excerpt from the book Procurement 20/20: Supply Entrepreneurship in a Changing World by a quartet of McKinsey & Company consultants—Peter Spiller, Nicolas Reinecke, Drew Ungerman and Henrique Teixera.
  • »Review: The Risk-Driven Business Model
    Most companies focus their innovation on new products.
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  • 10 10 2014
    »Staying Afloat in a Megatrend World
    Deep-rooted economic, social and demographic trends are changing the way we live and work. It’s down to consultants to demonstrate how they can help clients stay afloat in choppy seas and anticipate the rogue waves on the horizon, argues Hay Group CEO Stephen Kaye.
    » More
  • 9 8 2014
    »When It Comes to Healthcare: Focus on Nursing
    In this uncertain healthcare environment, a distinct demand exists for outside experts who can help guide healthcare professionals through a changing, and often confusing, regulatory environment. Consultants with expertise in a specific aspect of care or avenue of delivery have ample opportunity to influence the healthcare field—especially those who can inform and improve hospitals’ nursing practices.
    » More
  • 8 7 2014
    »Six Keys to Consulting in the Middle Market
    For many consultants, working with large corporations has significant appeal. With the revenues of the Fortune 500 greater than 75 percent of U.S. GDP, the impact of big business on the economy is hard to overstate.
    » More
  • 7 8 2014
    »Five Ways to Align to the C-Suite
    In my experience, real estate and facilities management (RE/FM) executives have not traditionally enjoyed as much access to or involvement with C-level leaders as our peers in finance, HR and IT. There is an old joke that asks how RE/FM leaders get a seat at the table for senior-level meetings, rather than simply providing the table.
    » More
  • 5 2 2014
    »Negotiating for Higher Fees
    They say that doctors make the worst patients. Along those lines, consultants surely make the worst clients. Or, at least, the most difficult negotiators. Whether that’s true or not, I can vouch for the most difficult consulting contract negotiation I ever conducted being at the hands of Aaron Veshama, the COO of a Massachusetts-based consulting firm.
    » More
  • 4 4 2014
    »Compliance Outsourcing—Differing Points of View
    Compliance risks and costs are on the rise. An increasingly complex regulatory environment is stretching many corporate compliance departments to the breaking point and sending the cost of compliance through the roof.
    » More
  • 3 5 2014
    »Mind Your Tribe
    In his book “Tribes,” Seth Godin makes a compelling case that we are all tribal members—that being tribal is part of being human. Godin notes only two things are necessary for a tribe to form: shared interest and a way to communicate. By this definition, every business is a tribe.
    » More
  • 2 7 2014
    »Anti-counterfeiting Technology and Pharma Packaging
    Intangible assets constitute a considerable share of many companies’ equity. They are often the result of extensive investments in research and development, careful brand management, and a consistent pledge to high quality and exclusiveness. Counterfeiting of goods is becoming a huge problem for our society.
    » More
  • 1 8 2014
    »Run your Project Like a Rock Concert
    I was recently on a run listening to one of my favorite live albums, “Alive,” by Daft Punk. However, this time I found myself not just listening to the music, but listening to how the crowd responded, the transitions between songs, and timing of the drops and crescendos.
    » More
  • 11 4 2013
    »The Strategic Innovation Framework Methodology
    Innovation is a key factor for a firm’s growth and long-term survival. But innovation is a like a coin with two sides; it can be “incremental” by adding to existing processes, or it can be “radical” by making existing processes redundant and demanding new technology, expertise, and resources to establish fresh processes.
    » More
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