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Kennedy Corner

  • »The Next Big Thing
    Consultants are always looking for the next big thing, the innovation that will see clients storming through their gates, bypassing pesky procurement departments, and writing blank checks for the magic mousetrap that whitens and brightens and cleans windows, too.
  • »JP Morgan and The Whale: A Parable
    After a tumultuous period of banking hyper-regulation after 2008, no one would have suspected in 2012 that JP Morgan, the world’s largest bank, had ineffective controls in place that left the company flat-footed when its “rogue” trader had taken untenable, long-term positions on Credit Default Swaps.
  • »Optimizing Manufacturing Strategy
    Bloomberg News recently reported that GE intends to use 3D printers to produce 85,000 fuel nozzles for its newest jet engine, a significant leap for a technology that until now has largely been confined to prototyping tasks.
  • »‘Post’-Ideological Privatizations
    We may be witnessing the start of a new wave of privatizations, which will see governments throughout Europe significantly increasing their sales of assets across a wide range of economic sectors.
  • »The Jetsons and Cyber Security Measures
    As a child watching the animated TV show The Jetsons I was convinced they lived the ideal life. The Jetson family had technologies and gadgets used in everyday life that seemed unfathomable as I watched in the 1980s.
  • »U.S. Healthcare Reform and Integration
    While each week in the U.S. different reports come out about key aspects of the US healthcare reform being adopted, implemented or delayed, fewer elements of the Affordable Care Act’s (ACA) impact are clear.
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Travel Advisory

  • »Marriott Goes Big in NYC
    Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
  • »FAA: ‘Staffing Challenges’ Causing Delays
    In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
  • »Hilton’s Building Boom
    Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
  • »Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
    Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
» View all

Book It!

  • »The Three Rules
    Earlier this year, Deloitte Consulting’s Mumtaz Ahmed and Michael Raynor published The Three Rules: How Exceptional Companies Think. The authors set out to answer what was, in their mind, the ultimate business question—how do some companies achieve exceptional performance over the long haul?
  • »Thinking in New Boxes
    Creativity is key if you are to thrive in a time of accelerating change, according to The Boston Consulting Group’s Luc De Brabandere and Alan Iny.
  • »The Effortless Experience
    We live in a golden age of customer service, when many executives say their goal is to ‘delight the customer.’ It’s a worthy goal, for sure, but what if it’s wrong?
  • »The Solution Revolution
    What drives the social economy? What opportunities does it present for business? William D. Eggers and Paul MacMillan set out to answer these questions and more.
  • »Author Q&A: PwC's Ted Shelton
    PwC’s Ted Shelton’s book Business Models for the Social Mobile Cloud: Transform Your Business Using Social Media, Mobile Internet, and Cloud Computing, examines how the three technologies are coming together to transform businesses.
  • »Review: The Three Rules
    Why do some companies achieve exceptional performance while so many others struggle to survive? That’s the question Deloitte’s Michael Raynor and Mumtaz Ahmed—along with an international team of dozens of researchers at Deloitte—set out to answer with their book The Three Rules.
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  • 4 4 2014
    »Compliance Outsourcing—Differing Points of View
    Compliance risks and costs are on the rise. An increasingly complex regulatory environment is stretching many corporate compliance departments to the breaking point and sending the cost of compliance through the roof.
    » More
  • 3 5 2014
    »Mind Your Tribe
    In his book “Tribes,” Seth Godin makes a compelling case that we are all tribal members—that being tribal is part of being human. Godin notes only two things are necessary for a tribe to form: shared interest and a way to communicate. By this definition, every business is a tribe.
    » More
  • 2 7 2014
    »Anti-counterfeiting Technology and Pharma Packaging
    Intangible assets constitute a considerable share of many companies’ equity. They are often the result of extensive investments in research and development, careful brand management, and a consistent pledge to high quality and exclusiveness. Counterfeiting of goods is becoming a huge problem for our society.
    » More
  • 1 8 2014
    »Run your Project Like a Rock Concert
    I was recently on a run listening to one of my favorite live albums, “Alive,” by Daft Punk. However, this time I found myself not just listening to the music, but listening to how the crowd responded, the transitions between songs, and timing of the drops and crescendos.
    » More
  • 11 4 2013
    »The Strategic Innovation Framework Methodology
    Innovation is a key factor for a firm’s growth and long-term survival. But innovation is a like a coin with two sides; it can be “incremental” by adding to existing processes, or it can be “radical” by making existing processes redundant and demanding new technology, expertise, and resources to establish fresh processes.
    » More
  • 11 4 2013
    »Building Detailed Project Requirements Not Optional
    One of the first steps in any project is to gather requirements from stakeholders, understand them and then verify them with the same stakeholders. Once verified, requirements can be given to developers and they can go on their merry way. But there are some who don’t see the value in documenting requirements.
    » More
  • 10 8 2013
    »How to Win Bigger, Richer, Higher Margin Projects
    You could easily drown in the sea of articles and books about making rain. Countless web sites and training firms are dedicated to upgrading consultants’ business development skills. This article isn’t about landing new clients and it’s not even about winning follow-on projects with your current clients.
    » More
  • 10 8 2013
    »The Culture and Cost of Innovation
    In the dozens of conversations I have with business leaders, I hear a common theme: “We’ve done the cost cutting and adjustments. We’ve done the necessary re-sizing, and we’ve done the hard work of recalibrating our cost structure to support our core business. We’re profitable, and we are holding loads of cash. Now what?”
    » More
  • 9 9 2013
    »Shared Services: Moving Beyond Cost Control to Help Companies Meet Business Objectives
    The concept of shared services—with back-office functions organized on an enterprise-wide basis to deliver higher quality and lower cost—has transformed how companies organize their administrative and support functions over the last 20 years.
    » More
  • 7 15 2013
    »Utilization is Archaic and Misleading
    It’s hard not to laugh when recalling the sixteen German violinists who sued for higher pay on the grounds that they played more notes than musicians who toot trumpets or blow oboes. Judging the value of a performance based on the number of notes played is obviously absurd.
    » More
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