Kennedy Corner
»The Water’s Nice; Jump In
The market for new market entry strategy consulting is about resources and incentives. It’s a not too hot, not too cold, but just right equation.
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
»The Market Always Finds a Way
In the 1993 Steven Spielberg film Jurassic Park, the protagonists discovered at one point (to their horror) that the island’s dinosaurs, which had all been created the same gender, had somehow managed to reproduce. “Life always finds a way,” muttered Sam Neill’s character Dr. Alan Grant.
»2012 in Review, and a Look Ahead
Looking back, several market forces propelled global consulting demand, causing firms and clients to undertake larger and more ambitious engagements than in recent years. The rapidly changing nature of client needs and the continued evolution of provider capabilities converged around some key themes.
»Change and Collaboration—The Rx For a Healthy Life Sciences Industry
For many of us in the U.S., it’s time to update healthcare benefit selections and learn of new or revised healthcare insurance plan offerings, options, and features. In many ways, the change and complexity we face as end users reflects the upstream challenges facing the healthcare industry at large.
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Travel Advisory
»FAA: ‘Staffing Challenges’ Causing Delays
In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
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Book It!
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of
experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
»Review: Tipping Sacred Cows
We all have those sacred cows at work, but these nuggets of advice, in practice, can lead to career-limiting unintended consequences.
»Review: Playing to Win
If strategy is about creating a competitive advantage that allows a firm to win, then pinpointing your strategy to just a few choices will dramatically increase your chances of success.
»Review: Seeing the Big Picture
According to Kevin Cope, founder of Acumen Learning and author of Seeing the Big Picture, all companies are driven to success or failure by the same five simple drivers—cash, profit, assets, growth and people
»Review: Get Lucky
As the pace of change accelerates and the volume of information explodes, everyone is under great pressure to connect with the people and ideas we need to thrive.
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5
30
2013
»Strategic Technology Consulting: What Is It and Who is Investing In It?
Leaders of organizations ask me how they should be spending their IT budget. My response? IT budgeting has always been both a philosophical and practical discussion. Does your organization view IT as a need or as an advantage? Is it a competitive tool or a necessity?
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5
30
2013
»Building Your Client’s Trust to Build Your Practice
Our firm recently delivered an on-site business development program for a large insurance consulting company which focused on the value of building trust-based relationships. We highlighted results from a survey conducted by Miller Heiman that singled out lack of trust as the No. 1 reason prospects do not buy from a certain provider.
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5
1
2013
»The Greatest Show on Earth! (And, the Power of a Shiny, Yellow Object)
The greatest show on earth! That’s what the consultants at a large, New-England based consulting firm were set to stage at a pitch presentation for a major (8-figure) project. Almost a dozen consultants were there, armed with massive binders, impressive collateral and PowerPoint slides replete with snappy animations and carefully contrived turns of phrase. The result, which I witnessed, was a disaster.
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5
1
2013
»Run Your Business Like a Marathon
Whether participating in a marathon or executing a business transformation, it is imperative to stay focused and continue to push forward. Throughout the often times grueling process, it is easy to feel overwhelmed and contemplate quitting.
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4
2
2013
»Distinctions and Diagnostics
A sweet, little black bird just fluttered by. It might be a Brewer’s Blackbird or a Common Grackle. I don’t really know, because I’m not an ornithologist and, frankly I wouldn’t have given it a second glance were it not for one detail: I’m awaiting my flight at Gate 9 of the San Jose airport and tweetie is on the wrong side of the window. My side.
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3
3
2013
»Listen Up! Tips for Giving Great Radio Interviews
Radio interviews are a great tool to position yourself as an expert, gain visibility, leverage your services, promote your book, and sell your products. But there are good radio interviews and there are bad interviews—you never want to give one of the bad ones.
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2
5
2013
»What I Learned About Management Consulting from a Store Window
In the late 1970s, Princeton, N.J. oozed upper crustiness; a sleepy college town that perched like a yacht’s captain above the sea of surrounding, middle class communities. Residents represented a comfortable mix of the cream of the crop: bow-tied, brainiac professors at the university, quirky savants at the Institute for Advanced Study and blue-suited Wall Streeters who commuted to Manhattan while captaining industry.
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1
8
2013
»Clients Have the Right to Expect More
Clients engage consultants to handle some of their toughest and most time sensitive problems. With speed of delivery at a premium, consultants are often tempted to lean too heavily on their preexisting company collateral when it comes to advising their clients.
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11
8
2012
»The Myth of Differentiation
In the legend of King Arthur, men from across the realm try in vain to pull the sword Excalibur from its stony sheath. Only young Wart, the most improbable of heroes, innocently frees the mighty weapon, signaling his place as a king among men. As consultants, we dream of being King Arthurs, possessing some unique, innate gifts that lift us visibly above all competition.
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10
10
2012
»CEOs Turn to Tech in a Newly Connected Enterprise
There is a glib and massively over-used phrase that permeates consulting: ‘What keeps CEOs awake at night?’. Ten years ago however, IBM's consulting arm—Global Business Services—started sitting down with thousands of CEOs to explore a far more pressing agenda; that being what CEOs are doing by day to differentiate their organizations, to transform their businesses and succeed in an increasingly complex and competitive global environment.
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