Webcast Takeaways: Building New Business: Five Ways Firms Are Driving New Revenue With Automation And AI

Professional service firms are working through a more active 2024 by rethinking how they manage new and existing client relationships. A recent survey conducted by Affinity, "2024 Professional Services Outlook" shows firms are highly focused on bringing in technology that contextually identifies new business opportunities, with particular interest in creating efficiencies around relationship building for future deals, client relationship management and sourcing new clients.

Consulting Magazine and Affinity recently assembled industry experts for a webcast exploring the results of this survey and examining how some professional service firms are planning on better using existing technology and deploying AI to find and drive new business opportunities.

This panel considered important elements of this topic during a webcast, moderated by Consulting Magazine's Director, Michael A. Webb, April 30.